Careers FAQ

Our online tracking system accepts documents in the following formats: RTF, PDF, TXT, DOC, DOCX, HTML. The system will not accept any other formats due to security/firewalls.

Once you have submitted your application, you will receive a confirmation email, and the browser will redirect you to a thank you page. If you did not receive the email, please check your junk/spam folders before contacting us about your application.

If you were not redirected to a thank you page, your application was NOT submitted. Some reasons for this may include:

• Using the back button arrow causes the application to lose your web session. If you are working on your application and need to look up information online, we recommend opening a different tab.
• If you take more than 60 minutes to fill out the application, it will time out.
• If your internet service is unreliable or gets lost, your application will time out.

We strongly encourage you to write your cover letter and resume before you begin your application so you can paste the information into the required field.

Our policy is to keep all positions posted for a minimum of one week until filled. The steps in the applicant process are:

• Managers receive the resumes from all qualified applicants and select candidates to interview. They will contact you by phone or by email to schedule.
• Due to the large number of applicants for certain roles, you may not receive a notification if you are not selected.
• After interviewing, the hiring manager checks the references of the most qualified candidate and creates an employment offer.
• Once the offer is made, Human Resources will remove the position from our career listings, indicated that the position has been filled.

Due to the volume of applications checking application status, we are unable to direct calls to the hiring managers.

The salary range posted in our listings indicates potential pay. Most candidates are placed between the entry level and midpoint of the posted range. However, more seasoned professionals who meet or exceed the requirements and experience of a position may be considered for the higher end of the range. We make final salary offers in accordance with Oregon Pay Equity laws.

• Eight paid holidays, two personal cultural days, and four wellness days
• Paid time off
• Medical, vision, and dental plans, with Moda or Kaiser options
• Life and long-term disability insurance at no cost
• 403(b) retirement savings plan with agency contribution after one year of employment
• Flexible Spending Account (FSA) or Health Savings Account (HSA) options
• Employee Assistance Program
• Pet insurance
• Employee discounts at different retailers in the area

We offer pro-rated benefits to part-time staff working 20 hours per week or more. Full-time staff positions are eligible for benefits.

Staff who speak Spanish fluently receive a $2/hour pay differential across the agency. Other languages may also be eligible.

LifeWorks NW promotes a health community by providing quality and culturally responsive mental health, prevention, and addiction services across the lifespan throughout Washington County, Clackamas County, and Multnomah County.

Our core values are:

• Recovery and resilience.
  We know that “life works” when people receive the support they need to restore wellbeing.
• Relationships.
  We partner with consumers, staff, and the community to shatter stigma and empower those touched by mental health and addiction issues or other adversities.
• Results.
  We promote holistic health through effective services that maximize positive outcomes.

Yes! Our Employee Resource Groups (ERGs) are open to all:

• The Black, Indigenous, and People of Color (BIPOC) ERG focuses on community building, resource sharing, and connection with staff of color.
• The Prism ERG builds relationships and explores topics of interest for staff who are members of the LGBTQIA+ community

In addition, the LifeWorks NW Diversity Resource Crew meets monthly to discuss ways to increase belonging within the agency.

We understand the value of a supportive workplace and a healthy work/life balance. In addition to our generous benefits, we also offer:

• Free trainings throughout the year on a variety of topics. Most staff also have educational funding to apply toward certification trainings, career-building workshops, or other relevant opportunities.
• Length of Service awards after 5, 10, 15, 20+ years of service at our annual staff event.
• A Wellness Committee that supports staff throughout the year with activities and resources to promote wellbeing at work.